We are committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement.
We may change this policy from time to time by updating this page. You should check this page from time to time to ensure that you are happy with any changes.
York Stationery is a trading style of Simnor, our address is Simnor, Raylor Centre, James Street, York, YO10 3DW.
Our email address is firstname.lastname@example.org
What we collect when you visit our website
We use analytics software to monitor usage of our website, however this software does not use any personal information or log your actual IP address, instead it will anonymise IP addresses by removing the last three numbers, this means that we can’t identify your exact location. No personal information is transferred to us unless you place an order, contact us through our contact form or sign up for an account.
You can opt-out to the creation of a user profile, Hotjar’s storing of data about your usage of our site and Hotjar’s use of tracking cookies on other websites by following this opt-out link.
What we collect when you order from our website
If you order from us, then we collect the following information:
- Your name
- Email Address
- Company Name
- Billing Address
- Shipping Address
What we collect when you contact us
If you contact us via our contact form then we collect your name and email address.
What we do with the information we gather
We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:
- Internal record keeping
- To reply to any of your messages
- To deliver your order
We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.
Sharing your information
We do not sell, distribute or lease your personal information to third parties. We only use your personal information to fulfil your order and if you choose to, then to send you news and offers via email.
A cookie is a small file which asks permission to be placed on your computer’s hard drive. Your acceptance to cookies is managed in your web browser settings, if you have this turned on then a file is added and the cookie helps analyse web traffic or lets you know when you visit a particular site. Cookies allow web applications to respond to you as an individual. The web application can tailor its operations to your needs, likes and dislikes by gathering and remembering information about your preferences.
We use traffic log cookies to identify which pages are being used. This helps us analyse data about web page traffic and improve our website in order to tailor it to customer needs. We only use this information for statistical analysis purposes. No personal data is stored. IP addresses are anonymised so that they don’t provide a user’s accurate location.
Overall, cookies help us provide you with a better website, by enabling us to monitor which pages you find useful and which you do not. A cookie in no way gives us access to your computer or any information about you, other than the data you choose to share with us.
You can choose to accept or decline cookies. Most web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. This may prevent you from taking full advantage of the website.
What cookies we store
The only cookies we stores are necessary cookies in order to carry out the basic functions of the website, these do not require your consent as they do not carry any personal information and are therefore exempt from the GDPR cookie consent.
Links to other websites
Our website may contain links to other websites of interest. However, once you have used these links to leave our site, you should note that we do not have any control over that other website. Therefore, we cannot be responsible for the protection and privacy of any information which you provide whilst visiting such sites and such sites are not governed by this privacy statement. You should exercise caution and look at the privacy statement applicable to the website in question.
Controlling your personal information
You have the right to be forgotten, if you wish for any identifiable information about you to be deleted from our server (for example, you want your customer information to be deleted) then you can contact us on email@example.com requesting for your information to be deleted.
You may choose to restrict the collection or use of your personal information in the following ways:
You may request details of personal information which we hold about you under the Data Protection Act 1998. If you would like a copy of what details we hold on you, please email us on firstname.lastname@example.org.
If you believe that any information we are holding on you is incorrect or incomplete, please contact us as soon as possible. We will promptly correct any information found to be incorrect.